Employ Outlook as helpdesk for customer inquiries directed at Online shopping companies. This additional software for the program Reply-Butler helps you at the storing of the Webshop text modules for the helpdesk. You will get a preset folder structure with the most common headlines which occur in customer inquiries Online shopping companies, accompanied by starting points for boilerplates which can be sorted into this Support categories. All text templates already have headlines in 2 languages / were tagged with small images to find them more easy. This folder structure can be used in Outlook with the program Reply-Butler, so that all boilerplates so that all boilerplates can be found at express speed. All Webshop boilerplates are compatible to a multiuser environment so that with a local network all the helpdesk staff can use the identical text modules and have the same DB. Try it now!